You can have feedback messages forwarded to e-mail accounts by adding a 3rd line to the setup of your Feedback Widget.

Note that if the e-mail address is too generic (example:,, the forward will not work.

Here is the line to be added to recieve feedback messages by email:

<script type="text/javascript">
  FeedbackOptions.planboxToken = '123hshdajh2galvnmxnwhruyfhdj';
  FeedbackOptions.dialogTitle = 'Tell us what you think';
  FeedbackOptions.forwardEmail = '';