You can have feedback messages forwarded to e-mail accounts by adding a 3rd line to the setup of your Feedback Widget.
Note that if the e-mail address is too generic (example: [email protected], [email protected]), the forward will not work.
Here is the line to be added to recieve feedback messages by email:
<script type="text/javascript"> FeedbackOptions.planboxToken = '123hshdajh2galvnmxnwhruyfhdj'; FeedbackOptions.dialogTitle = 'Tell us what you think'; FeedbackOptions.forwardEmail = '[email protected]'; </script>