FAQ
Removing someone from an initiative or organization does not delete them or any of their comments and timesheet data. The removed user (deleted user) shows u...
Mon, 8 Jan, 2018 at 5:53 PM
For Planbox Work Group Edition, you can signup to a paid plan online as follows: 1. Access the Organization Settings page 2. Click on Plans & Billi...
Tue, 21 Aug, 2018 at 11:40 AM
Collaborators - paid for members - are those who are set as 'worker' on at least one project within the organization. Members are free when they are...
Tue, 26 Mar, 2019 at 3:58 PM
We allow Planbox users to login using Google credentials OR a Planbox username and password. If you originally signed up to Planbox using your Google cred...
Tue, 26 Mar, 2019 at 3:58 PM
If you do not remember the password that you chose when you signed up to Planbox, here are the steps that you need to follow:
Visit http://planbox.com/for...
Mon, 8 Jan, 2018 at 5:53 PM
When using filters, you can look at data that relates to a specific project. For example, you could have different functional groups within your company tha...
Tue, 26 Mar, 2019 at 4:00 PM
Project members can either be set as worker (read-write) or observer (mainly read). Observer Read items and tasks Export data Comment on items Add f...
Fri, 21 Jun, 2019 at 8:42 AM
Normally, when you invite someone, they get an email and are asked to set a password. If they can find this email, they will be able to login. If they try...
Mon, 8 Jan, 2018 at 5:53 PM
Yes. If you remove someone from an organization (e.g they left your company),
their past tasks will not be deleted and will remain intact. Please
note ...
Mon, 8 Jan, 2018 at 5:53 PM
A credit card payment decline can happen for a variety of reasons. When we submit a charge to your bank, they have automated systems that determine whether ...
Mon, 8 Jan, 2018 at 5:53 PM