Account Management and Billing

Setting Someone as Owner
The person who creates an organization is automatically listed as its owner. For instructions on how to transfer ownership of an organization, please click ...
Tue, 19 Mar, 2019 at 1:02 PM
Pricing Structure
Which organization members count towards my plan limit? Collaborators - paid for members - are those who are set as 'worker' on at least one project...
Mon, 17 Jun, 2019 at 3:49 PM
Can Planbox send me a copy of invoices (receipts)?
Planbox Work invoices that have been paid can be sent by email automatically.  Go to Organization Settings (click on the "gear" icon next to an ...
Tue, 21 Aug, 2018 at 2:56 PM
How-To: Get a Planbox Work discount
It's easy!  When you choose any of our yearly subscription plans, you save up to 25%! Of course, this means a one commitment in exchange for getting...
Tue, 21 Aug, 2018 at 2:44 PM
How to Delete an Organization?
To delete an organization, you must: Go to the organization settings section. Select "Details" section from the left menu Click "Delete t...
Mon, 17 Jun, 2019 at 4:03 PM
Transfer the ownership of an organization
?In your Organization Settings, select "Members" in the navigation on the left.  If you are the owner of the organization, you will have a sta...
Tue, 18 Jun, 2019 at 8:54 AM
How to use a coupon
To use a coupon, you will need to apply it to a Planbox paid plan. Go to your Organization's Settings page and select "Plans & Billing".  ...
Tue, 18 Jun, 2019 at 8:55 AM
How do I delete my account?
Note: You must first transfer the ownership or delete any organizations you own before you can delete your account: How do I delete an organization? ...
Thu, 28 Jun, 2018 at 9:35 AM
Receipts (Invoices)
The receipts (invoices) can be accessed within your Planbox account. Here are the steps you need to follow to access them: - Go to Organization Settings...
Tue, 18 Jun, 2019 at 8:56 AM
How often will I get billed?
It depends on whether you choose the monthly or annual payment plan. Monthly billing is done when you sign up and every subsequent month. Annual billing is d...
Mon, 8 Jan, 2018 at 5:53 PM